Last Updated: February 3, 2015
COLLECTION OF INFORMATION
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account, use the Services to order a coffee drink (an "Order"), request customer support or otherwise communicate with us. The types of information we may collect include your username, password, email address, phone number, zip code, age and any other information you choose to provide.
When you send Orders, we also collect, process and store the contents of the Order (such as location, drink type, cost and redemption code) on our servers. The contents of Orders are also stored on your mobile device.
Information We Collect Automatically When You Use the Services
When you access or use our Services, we automatically collect information about you, including:
- Usage Information: When you send Orders, we collect information about these orders, including the time, date, location, drink type, cost and redemption code. We also collect information about the number of Orders sent and which coffee drinks you order most frequently.
- Log Information: We log information about your use of our websites, including your browser type and language, access times, pages viewed, your IP address and the website you visited before navigating to our websites.
- Device Information: We may collect information about the computer or device you use to access our Services, including the hardware model, operating system and version, MAC address, unique device identifier, phone number, International Mobile Equipment Identity ("IMEI") and mobile network information. For more information about how you can control our access to these applications, please see "Your Choices" below.
- Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to you. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). For more information about cookies, and how to disable them, please see "Your Choices" below.
Information We Collect From Other Sources
We may also obtain information from other sources and combine that with information we collect through our Services.
USE OF INFORMATION
We may use information about you for various purposes, including to:
- Provide, maintain and improve our Services;
- Provide and deliver the products and services you request, process transactions and send you related information;
- Respond to your comments, questions and requests and provide customer service;
- Send you technical notices, updates, security alerts and support and administrative messages;
- Communicate with you about products, services, offers, promotions, rewards, and events offered by 12oz and others, and provide news and information we think will be of interest to you;
- Monitor and analyze trends, usage and activities in connection with our Services;
- Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
- Link or combine with information we get from others to help understand your needs and provide you with better service;
- Detect, investigate and/or prevent fraudulent, unauthorized or illegal activity; and
- Carry out any other purpose for which the information was collected.
12oz is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
SHARING OF INFORMATION
- With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
- In response to legal process or a request for information if we believe disclosure is in accordance with any applicable law, rule, or regulation, or as otherwise required by any applicable law, rule or regulation;
- In order to investigate or remedy potential violations of our user agreements or policies, or to protect the rights, property and safety of 12oz, our users or others;
- In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
- With your consent or at your direction.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Analytics Services Provided by Others
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
We do not knowingly collect personal information from users under the age of thirteen. We do, however, allow children under the age of thirteen to use certain areas or features of our Services that do not involve the collection of user information, aside from certain device information that may be collected as necessary to the operation and support of the Services.
You may update or correct information about yourself by launching the 12oz mobile application and editing your account settings. If you wish to delete your account, please email firstname.lastname@example.org, but note that we may retain certain information as required by law, for legitimate business purposes, or as part of our regular retention practices. We may also retain cached or archived copies of information about you for a certain period of time.
Certain features of the Services require access to your device's native storage applications. You can grant or revoke your consent at any time and prevent us from continuing to access your storage applications by changing the settings on your device.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.
12oz may send push notifications or alerts to your device. You can deactivate these messages at any time by changing the notification settings on your device.
To contact us, please visit http://support.12ounceapp.com or write to:
Twelve Ounce LLC
2817 West End Ave
Suite 126 - 120
Nashville TN 37203